VARGO™ Adaptive Software Support Plans
To a business keep its production systems running in top condition, VARGO™ Adaptive Software offers several support options available under annual service contracts. Three levels of support options allow customers to select the type of support best suited to their operations and business needs. These service levels include:
Basic Support
- Technical Support via the Web (no phone support)
- Return for Replacement Hardware Support
- Software Bug Fixes
Advance Support
All the benefits of Basic Support plus...
- Technical Phone Support 10/5
- Advance Hardware Replacement
- Software Updates
Premium Support
All the benefits of Advanced Support plus…
- Monitored toll free number suport 24/7
- Software Updates and Problem Escalation
- Availability of an On-site Support Engineer
Download a complete PDF Format version of our support plans.